Podcasts

Hour 2: John Tschohl, Herb Ely, Sean Higgins
Hour 2: John Tschohl, Herb Ely, Sean Higgins

John Tschohl, founder and president, Service Quality Institute, talks about how to handle irate customers, Herb Ely and Bob Ribando of the Kiwanis Club of Charlottesville discuss Project Eliminate, and Sean Higgins, Senior Writer for the Washington Examiner, talks about if labor unions are obsolete.

Latest Stories

in Local Sports, Sports, UVA Sports

First Three UVa Football Practices Open to the Public

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Football

UVA to practice at night during open practices.

in Sports

Friday’s Sports Minute

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A look at the sports news making headlines today, Friday, Aug. 1.

in Music, Viral Videos

WATCH: Bret Michaels covers ‘Endless Love,’ serenades van

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The Poison frontman remakes the Lionel Richie classic, while rocking out at Nissan's car testing facility.

in National

U.S. reforms poultry inspections in effort to boost food safety

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The USDA hopes reforms to decades-old processes for inspecting poultry facilities will cut down on foodborne illnesses.

in Sports

Muhammad Ali’s ‘Fight of the Century’ gloves sell for $400K

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The gloves the boxing great wore in his legendary 1971 fight against Joe Frazier sold at auction on Thursday.