Podcasts

Hour 2: John Tschohl, Herb Ely, Sean Higgins
Hour 2: John Tschohl, Herb Ely, Sean Higgins

John Tschohl, founder and president, Service Quality Institute, talks about how to handle irate customers, Herb Ely and Bob Ribando of the Kiwanis Club of Charlottesville discuss Project Eliminate, and Sean Higgins, Senior Writer for the Washington Examiner, talks about if labor unions are obsolete.

Latest Stories

in Entertainment

My Little Pony coming to the big screen

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mylittlepony

The tiny ponies are coming to big screen, and are set to make their movie debut in 2017.

in Local Sports, Sports, UVA Sports

Tony Bennett Lands Another Top Recruit

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TONY BENNETT

One of the best shooters in the 2016 class chooses Virginia over several top schools.

in National

Staples investigating possible data breach

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staples

The office supply giant is the latest U.S. retailer to become a possible victim of a cyberattack.

in National

Suspect in Va. abduction charged in DC area rape

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Authorities have brought additional charges against the man accused of abducting an 18-year-old Virginia college student Hannah Graham.

in Sports

Tuesday’s Sports Minute

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In addition to the Steelers’ big win and the sentencing of Olympic track star Oscar Pistorius, here is a look…