Google rates Internet providers’ streaming quality

Google rates Internet providers’ streaming quality

RATING THE ISPs:A link to the website appears when videos on Google's streaming service, YouTube, are slow to buffer. The website quietly launched in May, but recently drew growing publicity. Photo: Associated Press

By Marina Lopes

WASHINGTON (Reuters) – Google Inc is rating Internet service providers’ video streaming quality on a new website, the latest development in the fight between broadband providers and content companies over who is to blame for slow streaming speeds.

A link to the website appears when videos on Google’s streaming service, YouTube, are slow to buffer. The website quietly launched in May, but recently drew growing publicity.

“There are many factors that influence your video streaming quality, including your choice of Internet Service Provider (ISP). Learn how your ISP performs and understand your options,” the website reads.

Google rates the Internet service providers based on how quickly billions of hours of YouTube videos watched every month load over 30 days and divides those results by provider and location to determine the quality of performance viewers get 90 percent of the time, the company said.

The website is intended to inform customers who want to view video in high-definition how best to do it, Matt McLernon, a YouTube spokesman said.

“We are just basically providing information, not trying to tell people to change their behavior or do anything different,” said McLernon.

Customers can compare the performance of various Internet service providers in their area through the website.

Google is not the first content company to send messages directly to consumers about their Internet service providers. In June, Netflix Inc sent its customers messages that Verizon Inc and other Internet providers were to blame for slow speeds.

Last month, the U.S. Federal Communications Commission announced it would investigate agreements between Internet service providers and content companies to determine whether they are causing slow speeds.

Netflix has been calling on the FCC to do away with fees content companies pay to Internet service providers for smooth delivery of their services to consumers.

The FCC is expected to consider that idea as it seeks public comment on recently proposed Internet traffic, or “net neutrality,” rules that suggest content companies should be allowed to strike “commercially reasonable” deals with broadband providers to give priority to their traffic.

(Reporting by Marina Lopes; Editing by Jonathan Oatis)

Latest Stories

in Charlottesville City, Local

UPDATE: Man Shot, Wounded Near Prospect

Charlottesville Police Logo

A 19-year-old male was wounded by gunfire early Wednesday near Prospect Avenue and 7-1/2 St. SW.

in Albemarle County, Charlottesville City, Local, Surrounding Counties, UVA

CHO: Allow 2 Hours Before Departing

Charlottesville Albemarle Airport 012215

The local airport is advising passengers to get there two hours before departing.

in Sports

Rangers replace Maple Leafs atop hockey’s most valuable list


The Rangers, who return to the top of the rankings for the first time since 2004, were valued at $1.2 billion

in Black Friday, National

Thanksgiving getaway: Cheap gas but fears of terrorism


That other Thanksgiving tradition — congested highways and jammed airports — is underway with gas prices low and terrorism fears high.

in National

2015 to be the hottest year in history


This year will be the hottest on record and 2016 could be hotter due to the El Niño weather pattern, the World Meteorological Organization said.