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Xerox Fixes Computer Network; EBS Works Again

Xerox Fixes Computer Network; EBS Works Again

Xerox says its electronic benefits system is back on line in Virginia and 16 other states. CBS reporter Max Smith says people could not use their cards for SNAP, the program that used to be called food stamps. Smith explains why the system was down for part of the weekend. You can hear his remarks by clicking the button at the bottom of this article. Some places had to use emergency vouchers before Xerox fixed the problem. A spokeswoman for the Agriculture Department says the delays were not caused by the partial shutdown of the federal government.