US Airways has been fined $1.2 million for failing to provide adequate wheelchair help for passengers. The disability cases are centered in Philadelphia and Charlotte, North Carolina. Federal rules require that airlines offer wheelchair assistance, including helping passengers move between gates to make connecting flights. The Department of Transportation says the service from US Airways required frequent transfers and led to long delays. In some cases, passengers missed connections or were left unattended for long periods.
Federal Agency Fines U.S. Airways